Effective Date: 6/1/23
- Information We Collect:
1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and billing information when you sign up for our services, contact us, or make a reservation. We use this information to provide you with the requested services and communicate with you.
1.2 Usage Data: We may collect non-personal information automatically when you visit our website, including your IP address, browser type, device information, operating system, and browsing activities. This information helps us analyze trends, administer the site, improve our services, and enhance your user experience.
- Use of Information:
2.1 Provide and Improve Services: We use the collected information to deliver and improve our services, respond to your inquiries, process transactions, and fulfill your requests. This includes managing reservations, delivering houseware rentals, and providing customer support.
2.2 Communication: We may use your personal information to send you administrative messages, service-related announcements, and promotional emails. You can opt out of receiving marketing communications by following the unsubscribe instructions provided in the emails or by contacting us directly.
2.3 Aggregated and Anonymous Data: We may aggregate and anonymize the collected data for statistical and analytical purposes. This aggregated information does not personally identify you and may be used for research, marketing, or other business purposes.
- Sharing of Information:
3.1 Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, conducting business operations, and delivering services. These service providers are bound by confidentiality agreements and are only authorized to use the information as necessary to perform their designated tasks.
3.2 Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control.
- Data Security:
We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.
- Third-Party Links:
- Children’s Privacy:
Our services are not directed towards individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under the age